a beach with chairs and umbrellas

Frequently Asked Questions

Hotel Policies


The Landings Resort and Spa is pleased to offer a smoke-free resort experience. Smoking is permitted in designated areas only.

Hurricane Policy

In the event that a hurricane or tropical storm warnings are issued on the island, The Landings Resort and Spa starts with operational preparedness to provide safety to all guests, employees and the property assets. While the hurricane policy is updated on an annual basis, please contact our Landings Reservations directly at RESERVATIONS@LANDINGSSTLUCIA.COM for the most recent copy of the policy.

Check-In and Check-Out Times

Check-in begins at 4pm, and check-out is prior to 11am. For late check-out availability, check with the front desk on the morning of your departure.


The Landings Resort and Spa is a family-friendly resort.

Grow Well Program

The Landings Resort and Spa makes it a priority to give back to our community in any way we can. Please join us in supporting Grow Well, an on-island youth charity organization that protects the futures of St. Lucia's children by providing educational programs and services.

Accepted Credit Cards

The Landings Resort and Spa accepts the following credit cards: American Express, Visa, MasterCard, Discover. We are unable to accept checks.

Tax and Service Fees

Local Tax
10% on all resort purchases
7% on resort accommodations

Service Fee

10% service fee is applicable to all resort purchases.