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The Landings Resort & Spa

Our Reservation Policy

Deposits & Cancellations

Standard Deposit & Cancellation Policy:

Applicable to all dates EXCEPT for reservations arriving December 17 – January 5.

Three (3) Nights will be charged as a deposit at time of booking.
Final payment is due in full, less any deposits, 21 days prior to arrival and will be automatically charged to the credit card on file at that time.
Reservations made less than 21 days prior to arrival will be automatically charged in full at the time the reservation is made.
Any changes made to reservation may affect total package price.
All changes are subject to availability.
If cancelled outside of 21 days prior to arrival, deposit received will be refunded.
If cancelled inside of 21 days prior to arrival, all money received will be forfeited.
Holiday Deposit & Cancellation Policy:

Applicable to all reservations arriving between December 17 – January 5.

A deposit of $2,000 per room is automatically charged at the time of booking. Deposit policy is subject to change.
Final payment for a holiday reservation is automatically charged and non-refundable on October 1.
Holiday deposit and payment policy applies to reservations that include a date between December 17 and January 5.
Any changes made to reservation may affect total package price.
All changes are subject to availability.
If cancelled prior to October 1, deposit received will be refunded.
If cancelled after October 1, all money received will be forfeited.

Tax and Service Fees

Local Tax

10% tax on all resort puchases.

Service Fee

10% service fee is applicable to all resort purchases.

Grow Well Program

The Landings Resort and Spa, makes it a priority to give back to our community in any way we can. Please join us in supporting Grow Well, an on-island youth charity organization that protects the futures of St. Lucia's children by providing educational programs and services.

Standard Occupancy

Harbor Front Villa Suite (One Bedroom): two (2) persons. Deluxe Villa Suites (Two Bedrooms): four (4) persons. Premium Villa Suites (Three Bedrooms): six (6) persons. Grand Villa Suite (Three Bedrooms): six (6) persons.

Additional Persons

Each unit may accommodate up to one additional person (Grand Villa Suites can accommodate up to two additional persons) by adding a crib or rollaway bed. All lodging rates are subject to a nightly fee of $100 per adult aged 13 and over for additional guests occupying the room exceeding standard occupancy. There will be no charge for additional guests aged 0-12 years.

Accepted Credit Cards

The Landings Resort and Spa accepts the following credit cards: American Express, Visa, MasterCard, Discover. We are unable to accept checks.

Check-In and Check-Out Times

Check-in begins at 4 p.m., and checkout is prior to 11 a.m. For late check-out availability, check with the front desk on the morning of your departure.

Children

The Landings Resort and Spa is family friendly resort.

Pets

The Landings Resort and Spa welcomes all service animals but is unable to accommodate other pets at the resort.

Smoking

The Landings Resort and Spa is pleased to offer a smoke free resort experience. Smoking is permitted in designated areas only.

Hurricane Policy

The following is the Hurricane Policy for The Landings Resort and Spa that is valid through November 30, 2016.

In the event of an official evacuation order, The Landings Resort and Spa will not penalize any guest for any unused nights.

In the event of an official hurricane warning issued for the islands of St. Lucia, The Landings Resort and Spa will waive the cancellation penalty and either refund the full deposit, or change the reservation to a future date.